Carol stream is just a big postal center - a good chunk of my mail comes from carol stream. That sounds like the same letter I got.
There was a big thing on the knot Chicago boards about this. They had several brides give HOB addys in which they (the brides) spelled their name wrong in a specific way and sure enough, the letter showed up with the exact same misspelling. Super shady business practice if you ask me. HOB also buys mailing lists - I know because they have my new addy and I've started getting their telemarketing calls on my land line instead of just my cell
I also got a different letter which i still have NO idea about- this one came in November of '04, 3 months into our engagement and well before I started really thinking of dresses. This, too, came anonymous but it was about a 10 page print out from partypop.com of posts from brides complaining about the Schaumburg and Aurora HOBs. I haven't come across anyone who got that letter, too.. odd.
I spoke on the phone with HOB Glen Ellyn and HOB Schaumburg. Glen Ellyn seemed really nice - the sales woman at Schaumburg was sooo pushy - wouldn't even tell me if they had a sample of the dress i wanted to try on until I gave my addy and phone number and then wouldn't tell me anything beyond that unless I came in and set up an appointment. I drove to Rockford to try on (and buy) my dress lol.
There are 2 Chicago area bridal shops I've had personal experience with and i say AVOID like the plague - Bridesmart, Schaumburg and Bella Bridal in St. Charles. We looked at Bridesmart and first they started playing games about when the BM dresses would come if we ordered them but the big problem.. BUGS! There were BUGS all over that hellhole. The bathroom was a great big fruit fly swarm and the bathroom directly connected to the bridal shop.
We originally ordered our BM dresses at Bella Bridal.. lol that was a horrible, horrible experience.